Service Request – Hestan | Milestone Distributors

Call us at phone: 1-888-905-7463, press option 5 for service

Or email us. For Residential Service: hrsservice@hestan.com

Service Request - Hestan

Tell us about yourself and the product you need serviced.

Requested Schedule Date
MM slash DD slash YYYY
Full Name of Person Submitting Request
Distributor/Dealer
Phone Number*
A phone number where you can reached.
Email*
Contact email address. This will be the primary way we will make contact with you.
Model Number*
The model number for the product to be serviced.
Serial Number*
The serial number for the product to be serviced.
Install Date
Customer's First Name*
First name of the customer.
Customer's Last Name*
Last name of the customer.
Site Address*
The street address where service is needed.

Street Address Address Line 2 City State ZIP Code
Customer's Phone Number
Customer phone number (if different from phone number of person submitting form)
Customer's Email Address
Customer email address (if different from email address of person submitting form)
Unit Type
Brand
Select your brand of the product to be serviced
Date*
The date of purchase for the product to be serviced.
MM slash DD slash YYYY
Service Request Detail*
Tell us what issue you are having with your product. Max 500 characters.
Notes
Please provide any additional notes. Max 500 characters.
Upload Proof of Purchase
Proof of purchase should be included for all Warranty service requests. Upload a file from your computer.
Max. file size: 2 GB.
Upload Additional Supporting Documents
Upload photos or any other supporting files from your computer.
Drop files here or

Max. file size: 2 GB, Max. files: 5.
Promo Code
If you were provided with a promo code for a service request, please provide it here.